Magnetic
Magique!
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"Hematite Bracelets that will literally make your heart beat faster!"

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Protection for Your Purchases

Stay Safer

PayPal has developed several programs to help protect your purchases.
Here’s how:

100% protection for unauthorised payments sent from your account

You’re protected from any payment sent from your PayPal account that you did not authorise.  As a fraud-prevention measure, we’ll send an email confirmation for every online PayPal payment that you make. If you receive an email confirmation for a transaction that you didn’t approve, contact us and we’ll work with you to quickly resolve the issue.

Buyer Protection when you shop on-line.

When you purchase items on-line, you’re covered by PayPal’s Buyer Complaint Policy, which lets you submit a dispute for an item you don’t receive. By doing so, you have the opportunity to resolve your dispute directly with the seller. Find out more .

The PayPal Resolution Centre — your first step for any issue

Whether you encounter a problem with an item you purchased, the first step is to go to our ResolutionCentre to begin the dispute process.

Here’s how it works:

  • Visit the Resolution Centre and open a dispute within 45 days from the date you sent payment.
  • Try to communicate directly with the seller to amicably resolve the dispute.
  • If you are unable to resolve the dispute, you can escalate and file a claim – you’ll have 20 days from the date the dispute was opened.

Note: If your purchase was made from a seller outside of your country, it may take longer for the item to arrive.Before you file a dispute or claim, make sure you’ve left adequate time for delivery which could take several weeks, depending on where the seller is located.

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